About Joy Heitman

I am Joy, a pediatric nursing professional whose career has taken me from the bedside to the boardroom. My clinical experience spans pediatric emergency, medical-surgical, and intensive care settings, where I developed a deep expertise in caring for complex pediatric patients across the full continuum of care. I later transitioned into case management, where I honed my skills in care coordination, patient advocacy, and interdisciplinary collaboration. I now serve as National Director of Project Management, where I leverage my frontline clinical knowledge to lead healthcare initiatives and drive meaningful operational change. My unique combination of critical care experience, case management expertise, and leadership allows me to serve as a trusted voice at the intersection of clinical practice and healthcare strategy.